Project Name : Queuing Theory
Theme Name : Mathematics in Everyday Life
Whenever we move to a shopping mall, at airport checking counter, at bank and at several other places we find long waiting lines where a person spends number of hours waiting in queues which increases the waiting time for the customers. On the other hand, if the service provider increases the numbers of servers it may result in a server sitting idle which will inturn increase the cost to the company. So, we have devised a theory which will help in utilizing the servers to the maximum extent and hence minimum waiting time and idle time (i.e. the time a customer spends waiting in queue and the time a server spends sitting idle).
We have conducted surveys at Bank, railways reservation counters, call centers, shopping malls and have tried to implement the mathematical formulas desired by us which gave us satisfactory results and thus we say that, on applying this theory, we can increase the efficiency.
Name of the School: Prestige Public School, Indore
