Policies rightly used are an effective way of communicating
Policies, rightly used, are an effective way of communicating. Relevant and carefully formulated policies can serve as an effective means of directing. Inasmuch as the policies are generally disseminated to all units of an organization they serve as coordinating devices as well as directives.
They also speed up communization; they serve as coordinating devices as well as directives. They also speed up communications for they not only pass along the “channel of command” but they provide multiple channels by which messages flow in all directions and to all units of the organization.
Few modern businesses, however, can tolerate having communication flow only through the channel of command. Each manager would be a potential bottleneck for the flow of essential information.
The sheer mass of detail in most departments makes direct communication between operators necessary.
Once an activity passes beyond the ability of a man to attend to every detail, routine and standard information must flow from one operator to another without managerial attention. An executive would be forced to neglect other duties if he tried to make himself the exclusive transmitter of information.
